Mission
Finding the right emergency support for people in need in Amsterdam.
204 services across 10 categories in 8 districts
About this directory
This directory helps you locate emergency and support services for unhoused, undocumented, or uninsured people in Amsterdam.
Last updated September 2025. Confirm opening hours and availability directly with each service.
Find your right serviceWhat it provides
- Search and filter services by category and target audience.
- View details such as opening hours and contact information.
- Get directions to the service location.
- Make informed referrals with clear, structured information.
Important notes
- Availability can change quickly; always verify contact details.
- Some services may have eligibility requirements or limited capacity.
- We encourage using the provided phone or email to confirm the latest status.
- Information is intended for guidance and does not replace professional judgment.
- If you need urgent help, contact local emergency services.
This directory is live. It needs to go further.
The platform and referral card were approved by ED staff at OLVG Oost in May 2025. The concept works. What it needs now is a maintenance owner, a pilot partner, and funding to make it permanent.
If you work in Amsterdam healthcare, municipal services, or care innovation — we’d like to hear from you.
Credits
Development team
Ayu Koene
Concept direction, research & communications
Sinyo Koene
Platform development & technical build
Research team
Victor Jimoh
Interaction design & prototyping
Františka Jirásková
Concept support
Matin Mohammadi
Concept support
Client
Dr. Niels van der Naald
Emergency physician, OLVG Oost
Research & collaboration
Service database research & normalisation
Amsterdam University of Applied Sciences
Academic guidance
Deloitte Digital
Problem framing & design sessions
